1. Overview
At The Alpha Blocks, your privacy is not just a policy — it’s a priority. This statement explains what personal information we collect, why we collect it, and how we handle it when you use our website or services.
2. Types of Information We Collect
When you interact with our platform, we may collect:
- User-Submitted Details: This includes your name, contact information, and any data you provide through forms or direct communication.
- Billing and Payment Info: If you purchase from us, we may collect details necessary to complete the transaction (e.g., billing address and method of payment).
- Device & Usage Data: Your IP address, device type, operating system, pages visited, and time spent on the site may be logged to understand how users navigate our services.
3. How We Use This Data
Here’s how we utilize the data we collect:
- To allow you to use our website features and purchase products or services.
- To communicate important updates, order confirmations, or support responses.
- To monitor performance, fix bugs, and improve the site’s usability and features.
- To carry out analytics that helps us understand usage patterns and optimize our offerings.
4. Data Disclosure Policy
We don’t sell or rent your personal data. In specific cases, we may share limited data with third-party providers who help us run certain features—like payment gateways or hosting. These providers only receive the data needed to perform their task and are contractually bound to handle it securely.
We may also disclose your data if required by law or if it’s necessary to prevent fraud, misuse, or threats to safety.
5. Information Security
We apply a mix of encryption, firewalls, access control, and regular monitoring to protect your data. While we follow industry best practices, no system can guarantee complete protection. Always be cautious when sharing personal information online.
6. Cookies & Optional Tracking
Our site may place small data files (cookies) on your browser to help remember your settings or understand general usage patterns. You can refuse these by changing your browser settings, but it might affect how some parts of the site function.
7. Your Privacy Rights
Depending on your country or region, you might have certain rights regarding your personal data, such as:
- Seeing what we hold – You can request a summary of the personal data linked to you.
- Making corrections – If your info is incorrect or incomplete, let us know and we’ll fix it.
- Erasing your data – You can ask us to remove your personal information under certain conditions.
- Limiting how it’s used – You may request we stop processing certain data.
8. Contact Us
If you have any questions or requests regarding this policy, please reach out to us via the contact form on our website.